Keep critical email flows in the inbox — and out of trouble.
InboxGenius provides managed email deliverability and postmaster services for enterprises whose marketing, transactional, application, alert and notification email has to reach recipients reliably — across every major receiving network, worldwide.
An operational function, run by experts.
Deliverability is not a project that finishes. Reputation moves, providers change their handling, infrastructure changes underneath you, and volume patterns shift. InboxGenius stays engaged with all four.
Monitor
Continuous oversight of sender reputation, authentication, complaint and bounce behavior, throttling patterns and provider-level handling across your sending domains, IPs and platforms.
Investigate
When delivery degrades, we isolate which flows, domains, IPs and receiving networks are affected, read the evidence in your logs and provider signals, and identify the likely causes rather than guessing at them.
Escalate
Our consultants have direct access to, or established working relationships with, major postmaster teams and email ecosystem stakeholders — including Google, Microsoft, Yahoo and other networks around the world. Where escalation is appropriate, we raise the case and advocate on your behalf.
Remediate
We work with your engineering, marketing and platform teams on the changes that restore delivery — infrastructure, authentication, sending practice, segmentation, volume shaping — and stay on the case until behavior is stable.
InboxGenius Managed Postmaster Service
An outsourced expert postmaster function for organizations that cannot afford to have critical email unexpectedly throttled, rejected or diverted away from the inbox.
You get named experts who know your infrastructure before something breaks — and who act on your behalf when it does.
Built for
Not what we are
Enterprise deliverability is an ongoing operational function — not a ticket you close.
InboxGenius works on a monthly retainer so experts stay engaged with your infrastructure, your providers and your deliverability challenges over time. We do not provide hourly consulting.
Tell us where delivery is breaking down.
Describe your infrastructure, your flows and the symptoms you're seeing. An expert will get back to you on what's likely happening and how we'd approach it.